Contact Us

How to contact us at FourGates.com

Important note: Sorry, we do not have a retail location for customers to visit.

A great deal of valueable information can be found on our Customer Ordering page

Before placing a phone order please note the following and be prepared to help us by providing the following information:

• Our minimum phone order is $40.00, not including shipping, handling or AZ State tax(which only applies to AZ residents).
• Provide the correct sku number(s) or product part number(s) to ensure the correct item will be shipped.
• Give us the full product name.
• Provide the price shown on the website.
• Read over the Customer Ordering page.
• Reivew the Frequently Asked Questions page.
• Be sure you understand the Shipping policies.
• And finally, understand the Return Policies and Terms.

We do accept purchase orders from most institutions. Contact us with details since we will to calculate shipping costs and discuss payment terms.

Our Customer Service phone number: 1 (480) 905-7113, Office hours 7am-7pm, Monday-Saturday, MST. Call Four Gates to ask questions after you have read through the linked Customer Ordering, FAQ, Returns, Terms and Conditions. We believe this will provide greater customer satisfaction. This phone call always be used for post-order questions or follow up. This phone # works both domestically and internationally.

Order inquiries are best made via e-mail which will give us time to research your inquiry. If you are unable to contact us via e-mail, then contact us by telephone. It may take up to 24 hours to research the inquiry.

Our offices are closed for major holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas eve and Christmas Day, New Years day and all major national holidays.

Business relations, vendors and other non-order inquiries: 1-480-443-7754, 8am - 4pm, M-F, PST. Prospectice new vendors are encouraged on on Fridays.

If you have a new product for us to review send Attn.: New Product Review Dept. If you have a product you would like us to review, please submit it to address shown below with literature, pricing and other pertinent information. We do not evaluation products via the telephone. If you product is selected for inclusion in our e-catalog a follow up call will be made to your offices.

Our fax number is available with prior authorization and should be used only for ordering purposes.

E-mail address: Info at FourGates.com be sure to copy and paste into your e-mail program, and add the @ sign. We have set it up this way to prevents us from getting spammed by robots!

Mailing address: